Orders are packed securely and carefully so that you receive your items in the same perfect condition they left. Orders are shipped within 24hrs* Monday to Friday (excludes Public Holidays and during sales). Please see dispatch cut off time below).
We ship Worldwide.
Australia:
Packages are shipped from our Warehouse on the Gold Coast, QLD. Orders are shipped using Australia Post eParcel Service and Aramex. We provide you the highest service that includes:
Detailed Tracking – a full tracked service with email updates.
Signature on Delivery – your parcel must be signed for upon delivery.
Free Insurance Cover – in the unfortunate event that loss or damage occurs in transit, your parcel is protected by their insurance cover.
These service inclusions are available on both the Standard & Express shipping options. Once your order ships, you will be updated by Australia Post or Aramex via email of your shipment progress, their scheduled delivery date and once it has been delivered.
Australian Shipping Options:
Standard Shipping – includes Tracking, Insurance Cover + Signature on Delivery.
Express Shipping – includes Tracking, Insurance Cover + Signature on Delivery.
Free Shipping orders over $80 – ships by Standard Shipping. It still includes Tracking, Insurance Cover + Signature on Delivery. If you wish to use Express Shipping, it is still offered at checkout.
All shipping costs are provided at final step of checkout. Free Shipping applies to order subtotal value of $80 or more.
Please note: Express shipping will not speed up the order processing time. It just means you have chosen a faster delivery service through Australia Post.
Australia Post approx transit/delivery times within Australia:
Delivery times provided below by Australia Post are to be used as a guide only as transit times vary right across Australia. These time frames exclude Public Holidays and Weekends.
Australia Post and overseas carriers are responsible for your purchase’s transit once your order has been dispatched from our warehouse. Any transit delays with the carrier are out of our control. Please monitor the status of your package through the tracking link we email.
Standard Shipping:
NSW: 2-3 working days.
QLD: 1-3 working days.
SA: 2-5 working days.
WA: 5-7 working days.
NT: 3-7 working days.
ACT: 3-5 working days.
TAS: 3-5 working days.
VIC: 3-5 working days.
NOTE: Regional Areas add 2-4 business days to your nearest capital city.
Express Shipping:
Express Post is next day delivery for most Capital Cities and Metro areas – due to Covid-19 transit times may be longer. Please click here for the latest updates to Australia Post’s Express service
NOTE: Regional Areas add 2-4 business days to your nearest capital city.
To calculate your delivery time please click here.
Aramex approx transit/delivery times within Australia:
Delivery times provided below by are to be used as a guide only as transit times vary right across Australia. These time frames exclude Public Holidays and Weekends.
Standard Shipping:
NSW: 1-3 working days.
QLD: 1-3 working days.
SA: 2-5 working days.
WA: 3-7 working days.
NT: 3-7 working days.
ACT: 3-5 working days.
TAS: 3-5 working days.
VIC: 3-5 working days.
NOTE: Regional & Country Areas add 2-4 business days to your nearest capital city.
Express Shipping:
Express Post is next day delivery for most Capital Cities and Metro areas.
NOTE: Regional & Country Areas add 2-4 business days to your nearest capital city.
Note: For shipping inquiries once your order has been shipped (eg how long for delivery), you can check its progress from your tracking link or the email updates you receive from Australia Post.
